Hybrid: The New Normal of Customer Engagement

Gartner and McKinsey predict that by 2025, 80% of all B2B sales interactions will occur in digital channels. It is clear that hybrid customer engagement is here to stay. Enterprises now need to transform to digital-first customer engagement strategies that facilitate remote, in-person, and hybrid interaction.

Whether in-person, or virtual, Kaon’s interactive digital customer engagement applications provide a seamless hybrid experience that puts customers in the driver’s seat to effectively increase engagement, transfer enthusiasm, boost knowledge retention, and crisply communicate your complex value stories.

Best of all, these omnichannel applications are created once and deployed on a single platform, providing full scalability without the need to replicate (human and financial) resources when developing hybrid customer experiences.

Be a B2B trailblazer!

B2B trailblazer

Explore some of our digital customer engagement applications.

Digital Environments

Interactive Storytelling

3D Product Tours (Including Augmented Reality)

Gamification Experiences

Virtual Reality (and Non-Immersive VR)

Use Cases

Amplify digital customer engagement EVERYWHERE! These interactive customer engagement applications are created once, and reused everywhere, capturing economic value at every phase of the marketing and sales lifecycle.

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Video Conferencing

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Sales Engagement

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Tradeshow & Events

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Executive Briefing Centers

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Digital Marketing Channels

Let’s Connect

Contact us via the form here to learn more about implementing hybrid customer engagement.