Hybrid: The New Normal of Customer Engagement

Gartner and McKinsey predict that by 2025, 80% of all B2B sales interactions will occur in digital channels. It is clear that hybrid customer engagement is here to stay. Enterprises now need to transform to digital-first customer engagement strategies that facilitate remote, in-person, and hybrid interaction.

Whether in-person, or virtual, Kaon’s interactive digital customer engagement applications provide a seamless hybrid experience that puts customers in the driver’s seat to effectively increase engagement, transfer enthusiasm, boost knowledge retention, and crisply communicate your complex value stories.

Best of all, these omnichannel applications are created once and deployed on a single platform, providing full scalability without the need to replicate (human and financial) resources when developing hybrid customer experiences.

Be a B2B trailblazer!