Evolving an EBC to a CIC
The B2B Engagement Podcast with HPE
Guest: Daniel Sherill, Director of North America Strategic Customer Engagements at HPE
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In this episode, Daniel Sherill shares his transition from exclusive executive briefing centers (EBC) to inclusive customer innovation centers (CIC), fostering immersive, collaborative, and personalized interactions. He and Gavin delve into the role of AI in this evolution, discussing how data-driven insights and interactive AI technologies enhance customer engagement.
Join us as we unravel the secrets to creating human-to-human connections in both physical and virtual formats to elevate the customer experience.
The B2B Engagement Podcast is powered by Kaon Interactive. Join us as we explore the latest insights, real-life challenges, and practical solutions through in-depth conversations with IT, life science, and industrial industry thought leaders. Each episode dives into topics such as adapting to change, sustaining innovation, and serving customers across generations.